FAQ

We curate premium blades for discerning users, with specialties in:

• Bushcraft knives – Field-tested in the Scottish Highlands
• Everyday carry (EDC) knives – Designed for urban utility
• Gentleman’s knives – Including our exquisite Laguiole collection
• Tactical & military knives – Engineered for professional use
• Japanese pocket knives – Hand-forged precision
• Plus machetes, multi-tools, and specialized blades

Each blade undergoes our rigorous 87-step selection process, evaluating:

• Edge retention and sharpness
• Balance and ergonomics
• Material authenticity (e.g., Damascus steel verification)
• Craftsmanship details

Our Japanese collection features hand-forged blades from master smiths, combining traditional techniques with modern functionality. These aren’t just tools – they’re heirloom-quality pieces for serious collectors.

We proudly offer global delivery to most international destinations from our Perth headquarters. Some Asian countries and remote regions may have restrictions due to local regulations – we’ll always notify you before processing if this affects your order.

• Standard Shipping (£12.95): Via DHL/FedEx, arrives in 10-15 days after 1-2 day processing
• Free Economy Shipping (Orders over £50): Via EMS, arrives in 15-25 days after processing

Pro Tip: Combine multiple items to qualify for free shipping while maintaining our rapid processing time.

Unlike warehouses that simply grab and ship, our knife specialists personally verify each tool meets our standards before careful packaging. This two-stage quality assurance ensures your blade arrives in perfect condition.

Each blade receives:

• Protective wrapping to preserve edges
• Discrete outer packaging respecting local customs
• Secure fastening to prevent movement in transit

We offer a 15-day satisfaction guarantee from delivery date. If your knife doesn’t meet expectations (though our selection process makes this rare), contact our blade-obsessed support team at [email protected] – no tedious forms, just straightforward service.

For safety and quality assurance, all returned blades are destroyed rather than resold. This ensures no customer ever receives a potentially compromised tool.

Manufacturer warranties apply based on the specific product. Many of our premium knives come with lifetime craftsmanship guarantees – details are provided with each product description.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions use military-grade encryption that would meet our tactical knife designers’ approval.

Absolutely. We process payments through PCI-DSS compliant systems and never store full credit card details on our servers. Our security measures match the precision we demand from our blades.

Common reasons include:

• Your bank’s fraud prevention measures (contact them to approve the international transaction)
• Insufficient funds
• Billing address mismatch

For assistance, email [email protected] with your order number.

Once your knife ships, you’ll receive a tracking number via email. Use this with the carrier’s website (DHL, FedEx, or EMS) for real-time updates. Remember to allow 1-2 days for processing before tracking becomes active.

Changes must be made within 12 hours of ordering, before processing begins. Email us immediately at [email protected] with your request and order number.

We respect those who serve. Email us at [email protected] with verification of your service for potential special pricing on tactical and EDC knives.