At Optimal Knife Shop, we apply the same precision to protecting your data as we do to selecting our Damascus steel blades. This policy outlines how we handle your personal information with the integrity worthy of our discerning clientele – collectors, professionals, and outdoor enthusiasts worldwide.

1. Information We Collect

We gather only what’s essential for your transactions and service excellence:

  • Identity Data: Name, contact details, and age verification for restricted items
  • Transaction Data: Purchase history, payment method (processed securely via PCI-DSS Level 1 systems)
  • Technical Data: IP address, browser type, and device information for security monitoring
  • Service Data: Customer service communications and product preferences
  • Military/Law Enforcement Verification: Optional documentation for special pricing

2. How We Use Your Data

Like a well-balanced blade, we employ your information with purpose and restraint:

  • Process orders for your Japanese pocket knives or tactical gear with military-grade security
  • Verify international transactions to prevent fraud (particularly important for high-value collector’s items)
  • Provide personalized service worthy of our gentleman’s knife clientele
  • Improve our product offerings through anonymized analytics
  • Comply with legal obligations regarding blade sales and shipping restrictions

3. Data Sharing & International Transfers

We handle your data with the discretion of a concealed carry knife:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal receive only necessary transaction data
  • Shipping Partners: Required delivery information for your bushcraft or EDC knives
  • Legal Compliance: When required by law enforcement for restricted items
  • No Unnecessary Sharing: We never sell data to third-party marketers

Note: As we serve global customers (excluding certain Asian/remote regions), data may transit internationally with appropriate safeguards.

4. Data Security

Our digital protection matches our physical product standards:

  • PCI-DSS Level 1 compliant systems (the financial equivalent of our tactical knife testing protocols)
  • Zero complete payment data retention on our servers
  • Enterprise-grade encryption for all sensitive information
  • Regular security audits as rigorous as our blade quality checks

5. Your Rights

You maintain control, like a master bladesmith:

  • Access: Request what personal data we hold
  • Correction: Update inaccurate details (critical for international shipping)
  • Deletion: Request erasure where legally permissible
  • Restriction: Limit processing in specific circumstances
  • Objection: Opt-out of certain data uses

Exercise these rights by contacting [email protected] with “Privacy Request” in the subject.

6. Cookies & Tracking

We use these tools with the precision of a surgical steel blade:

  • Essential Cookies: For checkout functionality and security
  • Performance Cookies: Anonymized site improvement metrics
  • Preference Cookies: Remember your currency/language settings
  • Marketing Cookies: Only with consent, for relevant product announcements

Manage preferences via your browser settings or our cookie consent banner.

7. Policy Updates

We’ll notify you of significant changes as prominently as we’d announce a new limited edition Laguiole collection. The latest version will always be posted here with an effective date.

8. Contact Our Data Protection Team

For privacy concerns worthy of our blade-obsessed attention:

Optimal Knife Shop
Attn: Privacy Officer
39 Caledonian Rd
Perth, GB PH3H 7OH
Email: [email protected]

Effective Date: 1 September 2023

“We protect your data with the same dedication we apply to crafting the perfect edge.”